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Smart Metering in the Water Sector Phase 2: Building the Case by Understanding Customer Expectations and Benefits
12/CU/02/10 - ISBN: 1 84057 619 7This project explored customer support and expectations for Water Smart Metering (WSM) and the value customers place on specific features of WSM. The research consisted of three key elements: secondary analysis of the ... More...
Price: £250
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Advanced Metering Infrastructure: Best Practices for Water Utilities
12/CU/02/9 - ISBN: 978-1-60573-162-9This report was produced by the Water Research Foundation as the output from a project jointly sponsored by WaterRF and UKWIR. The purpose of the project was to assess the state of the art and gather the information required ... More...
Price: £150
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Billing and Operational Services - Preferred Customer Communication Channels
10/CU/01/5 - ISBN: 1 84057 578 6Thie project examined the way that water companies communicate with their customers regarding water and sewerage services and charges, and included a review of alternative channels made possible by new technology. It aimed to... More...
Price: £210
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Smart Metering in the Water Sector Phase 1: Implications of Energy Smart Metering and Future Research Priorities
10/CU/02/8 - ISBN: 1 84057 576 XSmart water meters could fundamentally change the relationship the water industry has with its domestic and business customers. They facilitate improved engagement with customers, deliver efficiencies within the water busines... More...
Price: £55
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Reduced Flow Devices - Impact and Use in the Household Sector
10/CU/02/7 - ISBN: 1 84057 572 7Household water debt has risen by over 50% in the last five years adding around £12 to the annual bills of paying customers. This is partly due to a hard core of debtors who continue to evade payment, despite best effor... More...
Price: £250
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