Reports \ Customer \ Customer psychology
Smart Metering in the Water Sector Phase 2: Building the Case by Understanding Customer Expectations and Benefits
12/CU/02/10 - ISBN: 1 84057 619 7This project explored customer support and expectations for Water Smart Metering (WSM) and the value customers place on specific features of WSM. The research consisted of three key elements: secondary analysis of the ... More...
Price: £250
Advanced Metering Infrastructure: Best Practices for Water Utilities
12/CU/02/9 - ISBN: 978-1-60573-162-9This report was produced by the Water Research Foundation as the output from a project jointly sponsored by WaterRF and UKWIR. The purpose of the project was to assess the state of the art and gather the information required ... More...
Price: £150
Smart Metering in the Water Sector Phase 1: Implications of Energy Smart Metering and Future Research Priorities
10/CU/02/8 - ISBN: 1 84057 576 XSmart water meters could fundamentally change the relationship the water industry has with its domestic and business customers. They facilitate improved engagement with customers, deliver efficiencies within the water busines... More...
Price: £55
Reduced Flow Devices - Impact and Use in the Household Sector
10/CU/02/7 - ISBN: 1 84057 572 7Household water debt has risen by over 50% in the last five years adding around £12 to the annual bills of paying customers. This is partly due to a hard core of debtors who continue to evade payment, despite best effor... More...
Price: £250
A Review of the Case for More Intelligent Water Metering
10/CU/02/6 - ISBN: 1 84057 556 5Water metering and communications technology have developed significantly over recent years and may offer an important option for addressing supply-demand pressures, whilst meeting expectations for efficient and high quality ... More...
Price: £300
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