Serviceability
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Customer Involvement in Price Setting
Price: £50
Ref: 11/RG/01/3
ISBN: 1 84057 600 6
Published: 2011
This report is from the UKWIR study on customer involvement in the water industry's price setting process. Its purpose is to identify and develop ways of bringing customer input to bear on future decisions about water and sewerage bills and associated quality of service.
The report begins with a summary of stakeholders' perspectives on customer involvement in Ofwat's 2009 periodic review and their thoughts on how best to build on that experience. It then sets out a menu of eight possible innovations which could, but not necesarily should, be brought in to the process for the 2014 review. These options are subsequently organised into four distinct models which are subjected to a high-level evaluation.
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Competition in the Water Sector: A Review of the Cost-Benefit Analysis Knowledge Base
11/RG/03/2 - ISBN: 1 84057 589 1N/AThere has been a great deal of dicsussion about competition reform over the past three years. This discussion has generated a large knowledge base on the costs and benefits of introducing competition in the water sector, refe... More...
Price: £50
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Code of Practice and Guidance on Water Use Restrictions
11/WR/33/3 - ISBN: 1 84057 587 5This report comprises a Code of Practice and guidance to water companies on the implementation of water use restrictions to manage demand during times of drought. It provides an overview of the drought planning and management... More...
Price: £60
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Modelling Sludge Opex Efficiency
11/RG/04/4 - ISBN: 1 84057 590 5The main objectives of this project were to: understand the data and methodological issues that appear to have restricted previous attempts to model sludge operating costs, and; develop a robust approach to explain the variat... More...
Price: £300
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A Risk Based Approach to Flooding
11/WM/17/2 - ISBN: 1 84057 591 3This study has sought to develop a better means of setting priorities for investment to alleviate the risk of sewer flooding caused by hydraulic overloading. The methodology that has been developed aims to ensure that the ris... More...
Price: £200
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Integrated Waste Management
11/SL/12/2 - ISBN: 1 84057 596 4The objectives of this project were: to understand the impact of competition and increased scrutiny/concern on recycling of biosolids to agriculture due to an increase in other organic materials being considered for recycling... More...
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