Customer psychology
Our Top 5 Sellers
Customer Behaviour and Water Use - A good practice manual and roadmap for household consumption forecasting
Price: £450
Ref: 12/CU/02/11
ISBN: 1 84057 631 6
Published: 2012
Forecasting household consumption is a key element of water resource management plans (WRMP); however there remain gaps in understanding the factors of influence especially relating to customer behaviour.
This report recommends good practice in household consumption forecasting for WRMP. It develops further the existing micro-component approach and emphasises that the level of analysis should be linked to the nature and extent of any supply-demand imbalance. A stochasitc approach is also described for future use when the corresponding stochastic WRMP elements are developed.
The report also provides a roadmap of the research required to understand and quantify the influence of behaviour and behaviour change on household consumption. Such research will provide wider stakeholder benefits, particularly with regard to the effect of interventions to modify customer behaviour and the types of customers most likely to respond to them.
Customers who bought this report also bought...
Managing Leakage 2011 - References Included
10/WM/08/42 - ISBN: 1 84057 563 8There are two versions of this report available. This version of the report includes seven reports on Managing Leakage, an executive summary, glossary and list of references. It also includes electronic versions... More...
Price: £3000
Add to basket
A Framework Methodology for Estimating the Impact of Household Metering on Consumption - Further Analysis
04/WR/01/6 - ISBN: 1-84057-319-8This report presents the methodology and findings from a further empirical investigation into the determinants of the household decision to opt for measured charging and the resulting effects on water consumption. The invest... More...
Price: £200
Add to basket
A Framework Methodology for Estimating the Impact of Household Metering on Consumption - Main Report
03/WR/01/4 - ISBN: 1-84057-301-5This report presents the Framework Methodology for estimating the impact of metering (both changes in the number of metered customers and the demand effects of metering) on consumption, in the form of a six stage process. Fo... More...
Price: £200
Add to basket
A Generic Business Case Model for Household Metering: Workshop - December 2007
08/WR/01/8 - ISBN: 1 84057 492 5This report provides background on the costs, benefits and impact assessment of intelligent metering in the UK water industry. Previous research and regulatory background leading to the UKWIR Business case for Metering semina... More...
Price: £50
Add to basket
A Review of the Case for More Intelligent Water Metering
10/CU/02/6 - ISBN: 1 84057 556 5Water metering and communications technology have developed significantly over recent years and may offer an important option for addressing supply-demand pressures, whilst meeting expectations for efficient and high quality ... More...
Price: £300
Add to basket
Search all Books
© 