Reference: 22/DW/03/24 ISBN: 978-1-84057-946-8 Published Date: 15/07/2022 Companies must work to ensure that customers continue to be satisfied with their drinking water when the treated water source they normally receive is blended or substituted with another. A tool has been designed to assess the impact of dynamic system changes on customer acceptability, named the “Blend Assessment Model” and is referred to as “the tool” within this document.
This document collates the process of researching the tools requirements, creating the tool and producing the accompanying monitoring guidance document. |